Presentation Archives
Service Conference Brochure Archives
2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000Podcasts of Previous Web Seminars
Click the below link to access previously recorded web seminars, under "Services Procurement"
2013 Presentations
ISM Services Group Webinar – Key Insurance Provisions to Mitigate Contractual Risk
Presented by Joseph D. Jean and Rachel M. Wrightson
Webinar Presentation
2012 Presentations
ISM Services Group Webinar – Bringing Cloud Computing Back to Earth
Presented by Professor Christina L. KunzPresented on March 14, 2012
97th Annual International Supply Management Conference, May 6 - 9, Baltimore, MD
- AB - Executive Panel: Services Procurement Best Practices
Deborah K. Beavin, C.P.M.; Dodie Fix; Steven G. Miller - BD - Trends and Best Practices in the Services Spend
Robert Engel, C.P.M.; Jon Wesoky, CIRM, MBA - CC - Developing an Effective Scope of Work for Services Contracts
Jim Haining, MBA, CPSM, CPSD, C.P.M., A.P.P. - DC - Best Practices in Negotiating Software Contracts
Henry (Hank) W. Jones, III, J.D. (Coming Soon) - EA - Transformation of Purchasing for Services
John MacLean - FD - How to Reduce Small Package Transportation Costs in a Challenging Economy
Rick Collins - HA - Intel's Journey to Affordability: Indirect Spend Management Competitive Advantage
Mark Campbell
13th Annual Services Group Conference - December 6-7, 2012, Phoenix, AZ
- Welcome Slideshow
- TA The Art of Procuring Services, John Martino
- TB Intel's Indirect Procurement: Dedicated to Negotiations Center of Excellence, Mark Campbell, C&N / PESPSL Sr. Manager
- TC Facilities Management - Services Planning at its Best, Maureen A. Donnelly, C.P.M
- TD Roundtable Topic Discussions
- TE Contracting for Success in Services, Kate Vitasek
- TF Meaningful Involvement in Services Purchasing: Practical Applications, Lisa M. Ellram, Ph.D. & Wendy L. Tate, Ph.D.
- TG Strategies to Effectively Source & Manage Telecom Services, David McMinn, VP Operations & Mary D. Lewis, MA, MBA
- TH Software Licensing Advisor, Peter J. Frazza
- UA Jumping Over Barriers, Jason Kwan
- UB Buying the Law, Dr. Silvia Hodges
- UC Developing a GREAT Services RFP...Ways to Solicit Remarkable Proposals, Mark Trowbridge, CPSM, C.P.M., MCIP
- Closing Slide
ISM Services Group Webinar - Procurement Policies with Teeth
Presented by Daniel Abichandani and Chris Johnson, both from Deloitte ConsultingPresented on June 7, 2012
2011 Presentations
ISM Services Group Webinar - USING YOUR internalGPS TO ATTRACT INTERNAL CUSTOMERS
Presented by Paula Shoup
Presented on November 8, 2011
Webinar Q&A
Webinar Presentation
12th Annual Services Group Conference - December 1-2, 2011, Phoenix, AZ
- TA Meaningful Involvement in Services Purchasing: Insights from Cases, Wendy L. Tate
- TB Saving Lives: Saving Money, Jill Bossi
- TC Enlightened Marketing Procurement: Maximizing Investment. Minimizing Waste, Chuck Hatsis
- TD TCO & Mobility, David Barlow
- TE Issues in Software License Agreements & Negotiations, Peter John Frazza
- TF Building a High-Impact Indirect Sourcing Function, Derek Everitt
- UA The Five Golden Rules: Negotiation Best Practices for Services, Martin E. Latz
- UB Temporary Labor Sourcing, Tom O'Neill & Rosanna Yang
- UC Navigating Uncharted Sourcing Territory: How to Gain and Maintain Access to the Relationship Categories, Whitney Taylor
- UD Out Front: Supplier Diversity Goes Global & Green, Joan Kerr
2011 Roundtable Notes
- Construction Facility
- Consulting
- Contingent Temporary Labor
- HR Benefits
- Janitorial Housekeeping
- Legal and Training
- Marketing Advertising
- Technology Telecom
- Travel Meetings and Events
- Utilities
Webinar: Managing Global Sourcing and Its Risks: Hero or Victim?
Date: September 14, 2011Presenter: Atul Vashistha
2010 Presentations
11th Annual Services Group Conference - December 2-3, 2010, Phoenix, AZ
|
TA |
Suppliers Saved my Bacon, John MacLean |
| TC |
Why India May Not Be the Outsourcing Destination of Choice, Dalip Raheja |
| TD |
Comprehensive Services Procurement - Part 1, Dan Ashton |
| TD |
Comprehensive Services Procurement - Part 2, Dan Ashton |
| TE |
Creative Services Sourcing at Disney: Engaged With Passion, Miller |
| TF |
Green Sourcing to Savings and Sustainability, Marvin R. Motley |
| TH |
Five Rules That Will Transform Outsourcing, Kate Vitasek |
| UA |
The Power of Six Sigma in Procurement, Debbie Beavin |
| UB |
Negotiating Small Parcel Shipment Rates, Mike Erickson & Rick Collins |
| UC |
Service Contracts: Why is Market Rate a Bad Market?, Clark Terrill |
|
UD |
Morgan Stanley Overview, Brian Clancy |
2009 Presentations
10th Annual Services Group Conference - December 3-4, 2009, Phoenix, AZ
Thursday, December 4, 2009March 2009 Dinner Meeting - NAPM-Arizona
Selecting and Implementing Best Practices in Sourcing Organizations with Limited Resources in Hard Times, Dr. Peter O'Reilly
2008 Presentations
9th Annual Services Group Conference - December 4-5, 2008, Phoenix, AZ
Thursday, December 4, 2008
|
TA |
Services and the Global Sourcing Journey, Lori Yelvington |
|
TB |
Supplier Relationship Management for Indirect Materials - Services, Erica D. Hill, C.P.M. |
|
TC |
Lessons Learned After Five Years of Sourcing in a Services Business, Joanna Martinez |
|
TD |
Effective Global Travel Management, Greg Tennyson, C.P.M., Ralph Colunga |
|
TE |
The Hub Factor: Making Connections Count, Julia Hubbel |
|
TF |
A New Approach to Global Staffing, Daniel Hanyzewski |
|
TG |
Software Contracting From Legal and Cost Perspectives Part 1, Part 2, Latrina Jackson, CPA, C.P.M., Mark Grieco, Esq. |
|
TH |
Your Personal Leadership Guarantees Indirect Procurement Success, Carol Danoff, C.P.M. |
Friday, December 5, 2008
|
UA |
E-Sourcing for Services, Andrea Grable, C.P.M., Chris Nelms, Erica D. Hill |
|
UB |
Building the Procurement Superhero, Mark Trowbridge, C.P.M., David L. Nelson, C.P.M. |
|
UC |
Selecting Cost-Effective Green Supply Chain Programs for Your Organization, Yalmaz Siddiqui |
|
UD |
Developing Internal Credibility and Adding Value Through Strategic Sourcing, Maureen Acker |
Services Group Teleconference
November 20, 2008 - "10 Ways to Reduce Equipment Lease Spending", Mary Redmond, Independent Lease Review, Inc. - Download Powerpoint
ISM International Supply Management Conference, May 4-7, 2007, St. Louis, MO
- Looming Trends in Logistics, Lee Buddress, PhD., C.P.M., Michael E. Smith, PhD.
- Sourcing and Managing Marketing Agency Spend, Marika Lindstrom, PhD.
- Supplier Relationship Management for Complex Outsourced Services, Chris Malone
- How Savvy Energy Procurement Reduces Operating Expenses Significantly, Jack Mason, PhD.
- Implementing Best Practices in Small and Medium Sized Purchasing Organizations, Peter O'Reilly, PhD.
- Finding the Gotchas in Equipment Leasing Before They Find You, Mary Redmond
- Service Contracts, What is the Right Price?, Clark Terrill, C.P.M.
2007 Presentations
8th Annual Services Group Conference -Integrating Your Services Spend: Next-Generation Strategies - November 29-30, 2007, Phoenix, AZ
Thursday, November 29, 2007
- Services Sourcing Savvy: Strategies for Optimizing Your Services Expenditures - Martin (702 KB)
- Talent Development for Purchasing Professionals - Hughes (3000 KB)
- Preferred Supplier Programs for Professional Services - Berrier, Kelly (252 KB)
- Expanding the Impact of Services Procurement for the Human Capital Spend - St. Andre (2000 KB)
- Leadership Under Fire - Halley (136 KB) -- Bio (374 KB)
- Fundamental Strategies and Best Practices for Supply Chain Organizations and Services Spends - Engel (2000 KB)
- Supply Chain Revitalization - Danis (14000 KB)
Friday, November 30, 2007
- Driving Value Through Organizational Synergy - Baddock (3000 KB)
- Meetings and Procurement: The Perfect Marriage - Mikeman, McTeer (2000 KB)
- Consulting Category Management - Grable, Catero (254 KB)
- Supply Management Professionals: Academic and Practitioner Future Perspectives - Bell, Flum, Ragatz, Verdini, Wagner (3000 KB)
ISM International Supply Management Conference, May 6-9, 2007, Las Vegas, NV
- Sourcing the Marketing Plan Spend - Thomas Donatelli (presentation not available)
- Energy Purchasing Techniques that Reduce Costs, John Studebaker
- Making Suppliers Greater Strategic Stakeholders within Supply Organizations, Dr. Peter E. O'Reilly, DPS, C.P.M., A.P.P. and Dr. Eb Scheuing, Ph.D., C.P.M., A.P.P.
- Finding and Equipping Superior Supply Staff Talent, Robert Dunn, MBA and Mark J. Trowbridge, C.P.M.
- Contracting for Services, Ernest G. Gabbard, J.D., C.P.M.
- Logistics & Transportation Megatrends and Strategies for Supply Managers, Joseph Cavinato, Ph.D., C.P.M. and Randolph Stang
- Purchasing of Services in the Public Sector, John Balentine, C.P.M., A.P.P., CPP
- Contracting for Services, Jim Haining, C.P.M., A.P.P. and James Kiser, C.P.M.
- Negotiations: Advanced Techniques for Sole/Single Source Situations - Robert Dunn, MBA and Mark J. Trowbridge, C.P.M.
- Supplier Management for Complex Outsourced Services: A Strategic Framework - John Maxim and John Todesco
- Service Level Agreements that Actually Work - John Maxim John Todesco
2006 Presentations
ISM Services Group Conference, June 8, 2006, New York, NY
7th Annual Services Group Conference -- Services Spend: Your Value Powerhouse, December 7-8, 2006, Scottsdale, AZ
2005 Presentations
- A View From The Top: Making the Most of Your Services Spend, Mark K. Nixon
- Building the Procurement Superhero: Innovative Practices in Professional Development, Robert Dunn & Mark Trowbridge
- Consume in Moderation: Strategies to Contain the Cost of Professional Services, Lisa Martin
- Contracting for Services: Distinctions and Critical Issues - Addendum, Ernest G. Gabbard
- Gearing Up to Lower the Services Spend, Crooks
- Global Outsourcing of Knowledge-Based Services: Strategy and Relationships, Subroto Roy & K. Sivakumar
- Finding Hidden Value, Theresa Metty
- Marketing? Strategically Sourced? It Can't Be Done, Sarmento Silva
- Optimizing an Integrated On-Demand Supply Chain for Services, John M. Paterson
- Outstanding Customer Service for Procurement Professionals, Mark Trowbridge & Robert Dunn
- Program Management & Sourcing of Non-Traditional Services, H. Lee Muller
- Service Spend: Your Value Powerhouse, Kevin Connolly
- Services and Indirect Spend: The Development of Supplier Performance Metrics and Scorecards, Jamie S. Crump
Scorecard 1
Scorecard 2 - Services Spend: AA's Value Powerhouse, John MacLean
- Sourcing and Contracting Services: Challenges and Opportunities, Michael G. Patton
- Sourcing Temporary Labor on a Global Basis...and Making Cost Savings Permanent, Carrie Sepert & Danny Ezrol
- Stop Misallocating Purchasing Resources!, Lisa M. Ellram & Corey Billingtong
- Strategic Sourcing, Tim Underhill
- Supplier Performance and Scorecards for Indirect Spend, Jamie S. Crump
- The Evolution & Current Trends of the Small Package Marketplace, Rick Collins
- Trends in Services Purchasing and Supply Management, Lisa M. Ellram
- Writing an Effective Scope of Work: The First Step to Supplier Performance, Jim Haining
- The 21st Century Ideal Supply Management Organizational Format, at Least for 2005, Peter E. O'Reilly
2004 Presentations
- Indirect Spend: Procurement Controls and the Impact of Sarbanes - Oxley, Lynn Fountain
- The Seven Deadly Sins of Service Agreements, Kevin M. Lipps
- Managing Your Human Capital Suppliers, Janine M. Battaglia
- Global Risk: Outsourcing Services, A New Aesop's Fable of the Ant and the Termite
- The Business Transformation Outsourcing (BTO) Trend and its Potential Impact on Services Procurement Professionals, Jim Kaline
- Behaviors that Drive Services Supply Chain Results, Joan Koerber-Walker
- The Future of eProcurement Services Supply Management, Fabio Rosati, Elance, Inc.
- Attaining a World Class Supply Management Organization through Strategic Initiatives, Peter E. O'Reilly
- Delivering World Class Service, Eberhard E. Scheuing
2003 Presentations
2002 Presentations
- Five Strategies That Really Work, John MacLean
- Best Practices in Supply Management Training - Part I, Keith Strange and Patricia Hanson
- Best Practices in Supply Management Training - Part II, Keith Strange and Patricia Hanson
- Best Practices for Defining and Managing the Services Spend Category, Lee Muller
- Implementation of Supply Chain Management for Services, Tim Underhill
- Creative Supply Management Solutions for the Services Sectors, Alvin J. Williams
- Best Practices in Using Global E-Sourcing for Services, Jackie Ross
- How To Save A Million Dollars Today: A New Paradigm for Purchasing Professionals Services in the Human Capital Market, Jeannine Basile and Bill Castellano
- Leveraging the Internet to Add Value to Strategic Sourcing, Eberhard E. Scheuing
- Value-Based Supplier Relationship Management, Lori Yelvington
2001 and Prior Presentations
- Supply Chain Management, Todd Archer and Darin Herring
- eSourcing Today, R. Van Voohis
- Effective Sourcing Strategies for Construction and Facilities Management Services, Michael G. Patton
- eProcurement and Strategic Sourcing for the Services Industry, J. Vanscoter
- Structuring T's & C's to Balance Risk and Reward Between Owner and Contractor, John J. Besold
- Extending the Value of eProcurement to Contingency Staffing, Elaine Taylor
- The Procurement Evolution @ American Express, Darin Herring
- Achieving the Value of eProcurement in Services Purchasing, Diana Jovin
- Your Boss is Coming To See You: Have You Rationalized Your Supply Base?, Craig Verran
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All Rights Reserved
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All Rights Reserved

